Freedom Insurance Guernsey Limited

Freedom Insurance Guernsey Limited ("FIGL") is a Guernsey incorporated insurance company regulated by the Guernsey Financial Services Commission.During the period from November 2022 to October 2025 FIGL issued motor ancillary insurance products including GAP, Excess Protection, Key Cover and Tools In Transit Policies to policyholders in the UK.The Company ceased writing new business and went into run off in October 2025. The Company remains in run off and is no longer accepting new business or issuing new policies.The Company continues to manage its existing obligations to policyholders, including the handling and settlement of valid claims in accordance with the terms and conditions of applicable policies.

Corporate Governance
The Company adheres to Appendix 3 of the Finance Sector Code of Corporate Governance which can be found here.

• Finance Sector Code of Corporate Governance

Enterprise Risk Management and Asset-Liability Management
The Company maintains an integrated Enterprise Risk Management and Asset‑Liability Management framework to identify, monitor and manage the risks arising from its insurance operations and to ensure that policyholder obligations can be met as they fall due. The framework is proportionate to the nature, scale and complexity of the Company’s business and is embedded within governance and decision‑making processes, with oversight provided by the Board through an approved risk appetite. Asset‑liability management focuses on aligning the nature, duration and liquidity of assets with insurance liabilities and monitoring potential mismatches. Where appropriate, the Company holds capital and liquidity buffers in line with its risk profile and regulatory requirements.

News
IMPORTANT INFORMATION!

Contact details

Existing PolicyholdersIf you are an existing policyholder and require assistance regarding an existing policy, claim or general enquiry, please contact us using the details below.

ClaimsThe Company continues to meet its obligations to policyholders and all existing claims remain actively managed.For claims notifications or updates regarding an existing claim, please contact the Company's appointed claims handler:Davies Group
Telephone: +44 (0)1782 977954

ComplaintsFreedom Insurance Guernsey Limited is committed to treating customers fairly and handling complaints promptly and fairly.If you wish to make a complaint, please contact:Email: [email protected]A copy of our complaints procedure is available upon request.If you remain dissatisfied after receiving our final response, you may be entitled to refer the matter to the Channel Islands Financial Ombudsman.Phone: 01481 722218
Website: www.ci-fi.org
Email: [email protected]
Post: Channel Islands Financial Ombudsman, POP Box 114, Jersey JE4 9QG.

Regulatory InformationFreedom Insurance Guernsey Limited is licensed and regulated by the Guernsey Financial Services Commission.Registered Office:
Second Floor, Block A
Lefebvre Court
Lefebvre Street
St Peter Port
Guernsey
GY1 2JP
Company Registration Number: 70724GFSC Licence Number: 2781981For more information regarding the Guernsey Financial Services Commission please visit:www.gfsc.gg

Data ProtectionFreedom Insurance Guernsey Limited is committed to protecting personal data and processing information in accordance with applicable data protection legislation.If you have any questions regarding how your personal information is used, please contact:[email protected]

Contact Us
[email protected]

Important NoticeFreedom Insurance Guernsey Limited is in run-off and does not:Issue new insurance policies
Accept new business
Renew policies
Provide quotations for insurance productsThe Company's primary purpose is the ongoing administration of existing policies and claims until all liabilities have been satisfied.